FM Lead

Role Overview

As the FM Lead, you will play a pivotal role in coordinating and overseeing the maintenance and operations of a busy data center. As part of our team in Kuwait, you'll work in an ONSITE environment, supervising technical teams and ensuring the reliability, safety, and performance of all major facility systems. You will act as the bridge between operational staff and engineering, driving adherence to established procedures and facilitating effective communication across shifts.

Responsibilities

• Coordinate and oversee day-to-day facility maintenance and MEP activities within the data center.
• Supervise and allocate activities to DC Shift Technicians across assigned shifts.
• Monitor electrical, mechanical, cooling, plumbing, and associated facility systems for abnormal conditions or defects.
• Coordinate preventive, corrective, and reactive maintenance activities.
• Ensure all maintenance activities align with approved SOPs, MOPs, EOPs, risk assessments, and permit-to-work requirements.
• Verify completion and quality of maintenance works, checklists, work orders, and associated records.
• Ensure all faults, alarms, equipment abnormalities, and operational risks are promptly reported and escalated to the DC Engineer.
• Coordinate with vendors, OEMs, and the Critical Maintenance Team as directed during maintenance and corrective activities.
• Support incident response, troubleshooting, equipment isolation/restoration, and recovery operations.
• Monitor availability of tools, consumables, maintenance materials, and facility spares, reporting requirements as needed.
• Ensure compliance with HSE, PPE, PTW, LOTO, housekeeping, and site safety standards among technicians.
• Track open work orders, defects, corrective actions, and maintenance-related outstanding items until closure.
• Maintain effective shift handover procedures and communication of equipment status, ongoing activities, and outstanding issues.
• Report on maintenance performance, equipment condition, defects, risks, and actions to the DC Engineer.
• Support continuous improvement measures for maintenance practices, equipment reliability, and overall facility performance.

Must have requirements

• Candidates must already be based in Kuwait.
• Diploma or bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum 5 years of relevant facilities/MEP maintenance experience, preferably in data centers, mission-critical, or similar environments.
• Proven experience supervising or coordinating technical maintenance teams.
• Solid background in preventive, corrective, and reactive maintenance practices.
• Experience coordinating maintenance activities with vendors and OEMs.
• Strong familiarity with work orders, maintenance records, PTW, risk assessments, and shift operations.
• Deep understanding of data center electrical and mechanical systems (e.g., UPS, generators, switchgear, ATS/STS, PDUs, cooling systems, pumps, AHUs/CRAHs and associated controls).
• Knowledge of maintenance SOPs, MOPs, EOPs, LOTO, PTW, and risk assessment requirements.
• Understanding of BMS alarms and facility monitoring systems.
• Proficiency in HSE, housekeeping, operational documentation, and maintenance compliance requirements.
• Competence in incident escalation, shift handover, and operational reporting processes.

Nice to have requirements

• Experience in large-scale data center or critical environment operations.
• Additional technical certifications in facilities management (e.g., CFM, FMP, PMP, Data Center specific certifications).
• Previous exposure to advanced BMS, SCADA, or other building management and automation systems.
• Strong leadership and conflict resolution skills.
• Familiarity with ISO or other international facility compliance standards.
• Excellent communication skills in both English and Arabic.