Summary
IHG Hotels & Resorts is hiring a Food & Beverage Supervisor for voco Doha Central in Doha, Qatar. The role oversees daily food and beverage operations, leads and trains service staff, handles guest complaints, and monitors cash, inventory, and equipment. Candidates need a diploma or higher qualification in hospitality or a related field and at least three years of relevant experience, including supervisory duties in a four- or five-star hotel. The role requires flexibility to work evenings, weekends, and public holidays.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
What’s your next career move in hospitality? As our new Food & Beverage Supervisor, you will support the smooth operation of our restaurants and F&B outlets, ensuring our guests receive exceptional service and memorable dining experiences. You will lead the service team, maintain brand standards, and help create a welcoming atmosphere for every guest.
Welcome to voco Doha Central, a pre-opening hotel where contemporary style, genuine hospitality, and thoughtful comfort come together in the heart of the city. Ideally located in vibrant central Doha, the hotel offers effortless access to the city's business districts, cultural landmarks, and shopping destinations, including Souq Waqif, the Museum of Islamic Art, the Corniche, and the Doha Metro. Hamad International Airport is just a short drive away, making every journey seamless.
Our 147 thoughtfully designed rooms and suites blend modern comfort with the distinctive charm of voco. Whether travelling for business or leisure, guests can enjoy contemporary interiors, premium amenities, and welcoming spaces designed to help them relax, recharge, and feel at home throughout their stay.
After a productive day or a city adventure, unwind in the indoor swimming pool, rejuvenate in the fully equipped fitness centre, or indulge in a relaxing spa experience featuring treatment rooms, Moroccan baths, a steam room, and a sauna. Every moment is thoughtfully designed to enhance your wellbeing.
Dining at voco Doha Central celebrates flavour and connection. Start your day with an international breakfast buffet at Choices, enjoy a handcrafted coffee or light refreshments in the stylish Lobby Lounge, or savour the convenience of in-room dining from the comfort of your room. Every experience is delivered with the warm and welcoming service that defines the voco brand.
From productive meetings to elegant celebrations, voco Doha Central offers versatile event spaces, modern facilities, and a dedicated events team to ensure every occasion is seamless and memorable. Whether visiting for business, leisure, or a special celebration, voco Doha Central delivers a stay that is welcoming, comfortable, and unmistakably voco.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Supervise daily food and beverage operations, ensuring smooth service delivery, consistent food quality, and compliance with brand operating standards.
- Lead, train, and motivate the F&B team to deliver exceptional guest experiences and maintain high service standards.
- Conduct shift briefings in the absence of the Manager to communicate operational requirements, hotel activities, and team priorities.
- Handle and resolve guest complaints during shifts, ensuring proper documentation and follow-up actions are completed.
- Monitor cash handling, banking procedures, inventory control, stock levels, and equipment usage in accordance with company standards.
- Assist in coordinating restaurant operations, special events, and promotions to support revenue and guest satisfaction goals.
- Support cost management initiatives and contribute to achieving departmental targets and operational efficiency.
What we need from you
- Diploma or higher education qualification in Hotel Management, Food & Beverage, Hospitality, or a related field.
- Proven work experience as an F&B Supervisor within a 4/5-star hotel environment, with at least 3 years of related experience, including supervisory responsibilities.
- Passionate about delivering exceptional guest service with strong interpersonal and communication skills to effectively interact with guests and team members.
- Knowledge of and ability to comply with local regulations related to food handling, hygiene, and alcohol service (where applicable).
- Strong reading, writing, and basic mathematical skills to handle guest orders, operational documentation, cash handling, and financial transactions.
- Ability to work in a fast-paced environment with a flexible schedule, including evenings, weekends, and public holidays.