Food & Beverage Supervisor

Company Description

Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

Fairmont The Red Sea is seeking a dynamic and professional Food & Beverage Supervisor to join our team in Umluj, Saudi Arabia. In this supervisory role, you will oversee daily food and beverage operations, lead a dedicated team, and ensure exceptional service standards that align with Fairmont's commitment to excellence. You will be instrumental in maintaining operational efficiency while delivering outstanding guest experiences in our luxury resort setting.

• Supervise and manage food and beverage staff, including scheduling, training, and performance evaluations to ensure a motivated and skilled team
• Maintain consistent service quality and operational standards across all F&B outlets, ensuring compliance with company policies and procedures
• Monitor inventory levels, manage costs, and implement strategies to optimize profitability while maintaining quality standards
• Ensure health, safety, and sanitation regulations are strictly adhered to in all food preparation and service areas
• Address guest concerns and complaints promptly and professionally, resolving issues to ensure customer satisfaction
• Coordinate with kitchen and service teams to ensure smooth operations during peak service periods
• Conduct staff training and development programs to enhance service skills and product knowledge
• Analyze operational metrics and prepare reports on performance, identifying areas for improvement
• Manage reservations, special events, and customized dining experiences to exceed guest expectations
• Maintain organized records of staff schedules, inventory, and financial reports

Qualifications

• Minimum 3-5 years of supervisory or management experience in food and beverage operations within a hospitality setting
• Proven leadership and team management skills with the ability to motivate and develop staff
• Strong knowledge of food and beverage operations, menu planning, and service standards
• Excellent communication and interpersonal skills with a customer-focused approach
• Proficiency with point-of-sale (POS) systems and restaurant management software
• Solid understanding of inventory management, cost control, and budget management
• Demonstrated problem-solving abilities and decisiveness in high-pressure environments
• Knowledge of health, safety, and sanitation regulations in food service operations
• Ability to work flexible hours, including evenings, weekends, and holidays as required
• Multilingual abilities (Arabic and English preferred) are advantageous
• Strong organizational and time management skills with attention to detail
• Ability to work collaboratively with diverse teams in a luxury hospitality environment

Additional Information

What’s in it for you...

• The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.
• The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new destinations.
• Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
• A competitive package and excellent opportunities for professional growth.
• Outstanding discounts across the global Accor and luxury brand network.