Summary
Qatar Airways Cargo is hiring a Freighter Operations Support Manager in Doha. The role oversees Loadmasters, Special Loads, Charter Operations, and Freight Centralized Load Control, with a focus on safe, compliant, and efficient freighter operations. Responsibilities include operational performance, weight and balance governance, audits, risk assessments, disruption response, and business continuity planning. The manager will also lead and develop team members and coordinate initiatives with internal and external stakeholders.
The posting
As published on qatarairways.com. Pulled from the employer's site and shown as they wrote it.
The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways Cargo is leading this change.
To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Team in Doha as Freighter Operations Support Manager.
About the Role
In this role, you will support the achievement of strategic and operational objectives within Freighter Operations while ensuring that safety, security, regulatory compliance, and operational integrity remain the highest priorities. You will provide leadership, direction, and management oversight across Loadmasters, Special Loads, Charter Operations, and Freight Centralized Load Control (FCLC), driving operational excellence, business continuity, operational resilience, and continuous improvement across the freighter network.
Other key responsibilities include:
- Lead and oversee cargo freighter operations across Loadmasters, Special Loads, Charter Operations, and FCLC functions, ensuring safe, compliant, and efficient operations.
- Drive operational performance, productivity, service quality, and continuous process improvement across all freighter operations functions.
- Plan, coordinate, and execute strategic initiatives, business improvement programs, and operational projects aligned with departmental and organizational objectives.
- Ensure compliance with all applicable safety, security, regulatory, training, operational, and weight & balance requirements.
- Provide governance and oversight of freighter weight & balance processes, operational controls, and documentation accuracy.
- Collaborate with internal and external stakeholders to ensure effective communication, operational alignment, resource optimization, and successful delivery of operational initiatives.
- Lead, coach, develop, and empower team members through performance management, talent development, employee engagement, and succession planning initiatives.
- Lead and support operational audits, investigations, risk assessments, change management initiatives, and corrective action implementation.
- Lead business continuity planning, disruption management, contingency response, and operational resilience activities.
Be Part of an Extraordinary Story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge.