Summary
Mashreq is seeking a Government Relations Officer for its UAE operations. The role handles government transactions and renewals, including immigration and visa processes, Emirates ID and medical renewals, trade licenses, permits, and document attestations. It also involves coordinating with government entities, maintaining task trackers, and arranging vehicle-related requirements. The posting is for UAE nationals and asks for experience in public relations, immigration, and MOHRE functions, strong Arabic, and MS Office skills.
The posting
As published on mashreq.com. Pulled from the employer's site and shown as they wrote it.
- Follow up on all transactions in MOHRE and GDRFA
- Emirates ID and Medical renewal and follow up
- Domestic Visas through Tadbeer Center -Deporting process
- Official car arrangements for the Chairman’s private requirements
- Managing Bank Car, maintenance of vehicle, registration, and renewal on time
- Always Willing to take more responsibleness and aligned with assigned tasks
- Attestation of documents for Dubai Municipality, RAK Municipality and all action for regulatory related as tasks assigned by Unit Manager
- Ensure adherence to the guidelines of the regulatory authorities
- As a Government Relations Officer to develop good relationship with Government officials to ensure effective results.
- Affection plan renewal and follow up with RE and Property unit
- Abu Dhabi Immigration and external entities coordination
- Immigration related action on time and follow up for renewal , cancellation and transfer visa related activities
- MIS Tracker updates for all day to day tasks
Operating Environment, Framework and Boundaries, Working Relationships:-
- Extending support and services with quality and framework within allotted time.
- As a service provider, always keep good relationships with both external and internal customers.
Problem Solving:-
- Extend support to ensure solution within turn around time.
Decision Making Authority & Responsibility: -
- Internal, external customers handling Mashreq assigned activities, turnaround time to ensure solution for the complaints, proactive for problems required urgent action
- Should be polite and presentable.
- Experience in PR , Immigration, MOHRE functions.
- Pre-school certificate.
- Bio-lingual with excellent command in Arabic.
- Must be able to work under pressure with short/challenging deadlines
- Excellent Knowledge of MS office , Word , PowerPoint and internet Browsing
Knowledge, Skills and Experience
- Should be polite and presentable.
- Experience in PR , Immigration, MOHRE functions.
- Pre-school certificate.
- Bio-lingual with excellent command in Arabic.
- Must be able to work under pressure with short/challenging deadlines
- Excellent Knowledge of MS office , Word , PowerPoint and internet Browsing
Responsibilities
- Renewal of Trade License of Branches, offices, EBSU
- Renewal of Trade License for Mashreq Main and subsidiaries
- Address change and Transfer the TL activity in ED system- DM
- Obtaining permits for advertising and promotional Marketing campaigns
- Attestation of documents for Dubai Municipality and all action for ED related
- Follow up with DED/SED management for E services
- ATMs new, renewal permits.
- Signages renewal permit.
- Ensure adherence to the guidelines of the regulatory authorities and notify to Business unit upon receiving from ED
- As a Government Relations Officer to develop good relationship with Government officials to ensure effective results.
- SCA related all queries handling efficiently
Qualifications
- Should be polite and presentable.
- Experience in PR functions.
- Pre-school certificate.
- Bio-lingual with excellent command in Arabic.
- Must be able to work under pressure with short/challenging deadlines
- Excellent knowledge of MS office - Word, Excel, PowerPoint and Internet Browsers.