Summary
Hilton is hiring a Group, Conference and Events Coordinator for Waldorf Astoria Ras Al Khaimah. The role converts group and event enquiries into bookings, supports sales targets, and identifies upselling opportunities. Duties include managing the events calendar, building client relationships, conducting hotel show rounds, and handing booked events over for delivery. Hilton highlights integrity, teamwork, ownership, leadership, and a focus on hospitality.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Responsibilities
Here's what you'll do during a typical day:
- Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
- Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
- Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization
- Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
- Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
- Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery
- Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.