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Guest Experience Expert

  • Marriott International
  • Riyadh, Saudi Arabia
  • Posted 21 Oct
  • Verified source
Job type
Full-time
Work mode
—
Seniority
Entry level
Salary
Not stated

Summary

Marriott International is seeking a Guest Experience Expert for Le Méridien in Riyadh. The role involves supporting guests throughout their stay, handling operational needs and requests, completing reports, and sharing information about the local area. Applicants should have a high school diploma or equivalent; related work and supervisory experience are not required. The role involves extended periods of standing, sitting, or walking and handling objects weighing up to 10 pounds without assistance.

The posting

As published on marriott.com. Pulled from the employer's site and shown as they wrote it.

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Closing date

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No closing date at the source

The employer's site doesn't give one, so this job can close any day. Check the posting before you count on it.

Check the posting on marriott.com

Skills

  • Guest Relations
  • Hotel Front Office

Marriott International

Hospitality

All jobs at Marriott International

ReferenceGH A48C D3B3 F0DB

Always check the employer's original posting for details.

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