Summary
Hyatt is hiring a Guest Service Officer - Concierge for Andaz Dubai The Palm in Dubai, United Arab Emirates. The role provides concierge services, including restaurant reservations, city tour bookings and recommendations for tourist spots. It also supports the smooth and efficient operation of the Concierge department within the Rooms Division. Applicants should have a relevant hospitality or tourism degree or diploma, at least one year of hotel operations experience, and strong customer service, communication and interpersonal skills.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to assist with any concierge related services such as restaurant reservation, booking city tours, recommending tourist spots and contribute to the smooth and efficient running of the Concierge department within the Rooms Division.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.