Summary
Hyatt is seeking a Guest Services Officer for Grand Hyatt Doha in Doha. The role focuses on delivering guest experiences and providing personalized support to Russian-speaking guests. Applicants should be fluent in spoken and written Russian and English, have 1–2 years of relevant experience, and be comfortable working shifts, weekends, and public holidays. Microsoft Office proficiency is required; hospitality or PMS system experience is an advantage.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
We are seeking a customer-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment.
Fluent in Russian and English (both spoken and written).
Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask and work effectively in a fast-paced, multicultural environment.
Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage.
Flexible to work shifts, weekends, and public holidays.