Summary
Julphar is seeking a Head of Business Support to lead analytics, reporting, planning and operational improvement across the organization. The role oversees reporting and data solutions, supports planning and budget cycles, and coordinates information and communication with business leaders and external stakeholders, including IQVIA and AMS. Responsibilities also include leading and developing a team, managing KPIs and performance, and driving risk mitigation and continuous improvement. Applicants need a bachelor's degree in pharmacy, pharmaceuticals or a related healthcare discipline, at least 10 years of relevant industry experience, and proficiency in Power BI, Excel, SharePoint and Microsoft 365. The position is based in Ras Al Khaimah, United Arab Emirates.
The posting
As published on julphar.net. Pulled from the employer's site and shown as they wrote it.
Job Summary/Main Purpose
The Head of Business Support leads business support functions across the organization through analytics, reporting, planning, stakeholder management, and operational excellence.
Business Analytics & Reporting
- Lead data analytics initiatives utilizing Power BI, Excel, SharePoint and other applications.
- Prepare and enhance periodic reports for executive management.
- Develop integrated data solutions aligning cross-functional reporting requirements.
- Support planning and budget cycles through data collection and reporting.
Strategic Planning & Business Support
- Lead strategic alignment across projects supporting organizational goals.
- Introduce innovative methods and process improvements.
- Manage the movement of information between business leaders and executive management.
Leadership & People Management
- Lead, coach and motivate team members.
- Drive SMART KPIs, development and performance management.
- Direct staff recruitment, training and evaluations.
Stakeholder Management & Communication
- Lead internal and external communication including IQVIA and AMS.
- Coordinate liaison between stakeholders internally and externally.
Governance, Risk & Continuous Improvement
- Identify risks and mitigation mechanisms.
- Drive continuous improvement initiatives.
Education
- Bachelor's degree in pharmacy, Pharmaceuticals, or a related healthcare discipline.
Experience
- Minimum 10 years of experience in the Pharmaceutical, Medical, or any related industry.
- Experience in business planning, analytics, and organizational support functions.
Knowledge
- Knowledge of business planning and effectiveness principles.
- Expertise business intelligence and reporting systems.
Skills
- Power BI, Excel, SharePoint and Microsoft 365 proficiency.
- Strong analytical, communication, and stakeholder management skills.
Attributes
- Ability to manage confidential information.
- Results-oriented leadership style and collaborative approach.