Summary
webook.com is a Saudi event ticketing and experience-booking platform serving major events in the Kingdom. The Head of Engineering will lead engineering teams, set the technical vision and roadmap, and oversee architecture, technical standards, delivery, and operational performance. The role also includes mentoring and hiring support, incident response, and using AI to improve products and team productivity. Applicants should have 10+ years of software engineering experience, including 5+ years in a leadership role, and strong Laravel/PHP and high-traffic platform experience. The role is based in Riyadh, Saudi Arabia.
The posting
As published on webook.com. Pulled from the employer's site and shown as they wrote it.
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Key Responsibilities & Technical Focus Areas
Leadership & Team Enablement
- Lead and enable engineering teams, fostering a culture of ownership, collaboration, and technical excellence.
- Define and communicate the technical vision, priorities, and roadmap, aligning engineering efforts with business goals.
- Provide guidance and mentorship on architecture, system design, and technical decision-making.
- Drive team performance and operational efficiency, ensuring smooth day-to-day execution.
- Support hiring, onboarding, and career development within the engineering function.
Technical Oversight & Strategy
- Oversee system architecture and technical standards, ensuring scalability, reliability, and maintainability.
- Review and approve major technical initiatives, balancing innovation with operational stability.
- Promote engineering best practices in coding, documentation, testing, and observability.
- Contribute to high-impact technical decisions when required, providing hands-on guidance for complex problems.
Operational Excellence
- Monitor engineering processes, workflows, and delivery metrics to ensure consistent execution.
- Ensure cross-team alignment, knowledge sharing, and technical consistency across the organization.
- Lead initiatives for incident response, performance monitoring, and post-mortems.
- Act as a point of escalation for complex operational or technical challenges.
- Leverage AI to uncover opportunities that improve product experiences, streamline operations, and enhance team productivity.
Key Skills
- Deep expertise in Laravel/PHP backend systems, with experience designing scalable, maintainable, and high-performance platforms.
- Proven ability to lead and enable high-performing engineering teams, setting standards for quality and execution.
- Solid knowledge of software development best practices, including code quality, testing, documentation, and observability.
- Deep understanding of large-scale, high-performance platforms, including SQL/NoSQL, caching, and concurrency.
- Strong strategic and operational planning skills, balancing short-term delivery with long-term system sustainability.
- Excellent written and verbal communication skills (fluent English speaking and writing).
- Experience in Scrum and Agile methodology
- Familiarity with cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerized deployments is a plus.
Requirements
- 10+ years of professional software engineering experience.
- 5+ years in a leadership role, guiding teams in a high-growth environment.
- Proven experience delivering high-traffic, mission-critical platforms.
- Demonstrated ability to own technical strategy, operational processes, and team enablement.
- Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
- Experience contributing to open-source projects or technical thought leadership is a plus.