Head of Student Services Unit

Gulf University is nationally accredited University which was established by his highness’s the prime minister’s cabinet decree number 1649-03 issued on the 2nd of September 2001. GU aims to establish itself as a distinguished provider of higher education that will appeal to international, Bahraini and GCC students who prefer to be educated in a cultural environment acceptable to parents, students, and labor market alike. SSU at Gulf university focuses on enriching students with pioneer spirits and sustain a strong bond between GU and its alumni by networking and engaging them in GU activities SSU has the following operating offices to serve the students: 1. Internships and Career Develop Office. 2. Student Support Office. 3. Student Counselling Office. 4. Alumni Office. 5. Additional to the infirmary which provides first aid.

Expected Qualifications

• 1. Required Qualifications and Experience:
• • Master’s degree in any discipline
• • Experience in dealing with students in higher education
• • Experience in managing student activities and support in higher education

Expected Experience

• 2. Preferred qualifications and experience
• • Bahraini National
• • Specialization in Psychology/Social Science/Sociology
• • Background in social counselling
• • Experience in managing student activities and support services in higher education
• • Experience in collaborating with industry and community
• • Research publication in relevant specialization

Required Skills

• • Excellent oral and written communication skills (English & Arabic) • Ability to lead
• manage and collaborate with team • Ability to create and maintain effective work relationships with staff and students. • Ability to deal effectively with stress and to adapt to emerging issues • Ability to work with students from diverse culture and background • Excellent report writing and presentation skills

Roles and Responsibilities

• 4. Roles and Responsibilities:
• 1. Leading the Unit in the day-to-day duties and operation in accordance with Unit’s Scope of Work.
• 2. Implementing University policies and procedures at the Unit and its offices.
• 3. Executing decision of the University Councils.
• 4. Ensuring that Unit’s budget is planned, prepared, implemented and monitored in accordance with University budgeting policy and procedures.
• 5. Developing Unit’s annual operation/action plan.
• 6. Ensuring students’ safety at the University buildings.
• 7. Ensuring consistent provision of services to students and encouraging feedback.
• 8. Coordinating the Unit’s work with academic and administrative staff, students, and external partners to facilitate and support students’ activities.
• 9. Providing students with induction on University academic policies and procedures, in collaboration with Unit of A&R.
• 10. Managing events and extracurricular activities of the students aligned with program aims and University Graduate Attributes.
• 11. Coordinating with program leaders in organizing curricular activities for the students.
• 12. Ensuring provision of services and support to special need students.
• 13. Processing students’ complaints and grievances.
• 14. Proposing enhancement of the student support and services to the senior management as per the suggestions received from feedback survey.
• 15. Collaborating with Unit of A&R for “programs promotion and students’ attraction” events.
• 16. Coordinating work with Unit of A&R for the graduation ceremony.
• 17. Overseeing and coordinating with GU Students Council.
• 18. Overseeing the services provided by the infirmary.
• 19. Overseeing and coordinating with GU Alumni Association.

Required Documents

• 5. Documents needed: • Application Form. • Copy of highest earned credential. • Current Curriculum Vitae. • Cover letter. • Any additional documentation that you feel is relevant to your application.