Summary
NMC Healthcare is hiring a Healthcare Assistant in Abu Dhabi. The role supports safe, timely care for adult patients under the direct supervision of registered nursing staff, including patient escort, specimen transport and appointment-booking assistance. Applicants must be UAE nationals, hold a valid American Heart Association Basic Life Support Provider qualification, communicate effectively in English and manage their DOH re-licensure. Arabic communication skills are desirable.
The posting
As published on nmc.ae. Pulled from the employer's site and shown as they wrote it.
The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.
To support and demonstrate our NMC Nursing Mission, Vision, and Values:
Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.
Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:
- Do the right thing
- Be the patient’s advocate
- Be open and transparent
- Deliver safe, compassionate care
- Recognize the uniqueness of each patient
- Contribute to an outstanding patient’s experience
- Engage with and contribute to, a learning culture
- Lead and influence changes in healthcare
Our Nursing Values: We will achieve this through our core values:
- Safety
- Excellence
- Ethics
- Trust
- Collaboration
The post holder will work under the direct supervision of the Registered or Assistant Nurse and with other team members, will uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, to the patient bystanders all the time, every time
Responsibilities
- Under the direct supervision of the Registered Nursing Staff, will deliver patient care and service which is safe and timely.
- Identify opportunities for improvement and escalate accordingly reflective of the chain of command.
- Perform other duties as may be assigned within his/her scope and ability.
- Support the escort of patients within the clinical setting.
- Support patients with new appointment bookings and other clerical tasks within the clinical setting.
- Transport patient specimens to the lab
- All direct patient care provided by them should be toward adult patients who do not require critical care or high-dependency care, and are not in acute distress, unless they have undergone the necessary training and obtained the necessary advanced competencies through an official competency assessment by the healthcare provider.
- Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.
- Always seek expert help when the demand of care, service or skill, falls outside their capabilities.
- Maintain patient confidentiality at all times
- Ensure nursing support is sought immediately when a patient's condition changes or appears to deteriorate
- Help the Nursing staff to create a positive practice environment that fosters a culture of engagement and empowerment.
- Ensure re-licensure is managed in a timely manner.
Qualifications
Essential: the post holder must
- Be willing to work across departments when necessary
- Manager their own professional DOH re-licensure
- Have a valid American Heart Association Basic Life Support Provider qualification
- Be able to communicate clearly and effectively in English (spoken and written)
DESIRABLE: The post holder should have:
Be able to communicate effectively in Arabic