Summary
Dubai World Trade Centre offers a full-time, two-year Difaya Training Programme for Emirati participants pursuing careers in hospitality. Participants receive practical training across food and beverage service, food hygiene, customer care, guest services, and other hospitality functions, with coaching and mentoring. Applicants must be UAE Nationals aged 18 to 30 with a high school certificate or diploma and very good English communication skills. The role requires availability for nine-hour shifts, including shift work when business needs require it.
The posting
As published on dwtc.com. Pulled from the employer's site and shown as they wrote it.
About the Difaya Training Programme
The DWTC Difaya Training Programme is designed to develop the next generation of Emirati hospitality professionals through a structured learning and development journey.
This two-year, full-time employment programme provides participants with comprehensive training and practical experience across key hospitality functions, including Food & Beverage Service, Food Hygiene, Customer Care, and guest-facing operations. The programme places a strong emphasis on service excellence, communication, professionalism, and cultural representation to prepare participants for successful careers within the hospitality and events industry.
Key Learning Areas
- Food & Beverage Service
- Food Hygiene and Safety
- Customer Care and Guest Services
- Hospitality Operations
- Service Excellence
- Communication and Interpersonal Skills
- UAE Cultural Representation and Professional Etiquette
- Teamwork and Collaboration
- Health, Safety, and Operational Standards
- Personal and Professional Development
Nationality
- UAE Nationals holding a valid UAE Passport and Family Book (Khulasat Al Qaid) or Marsoom.
Age
- Between 18 and 30 years old.
Education
- High School Certificate or Diploma.
Language
- Very good verbal and written communication skills in English.
Availability
- To work full-time.
- Willingness to work a 9-hour shift, including shift work where business requirements apply.
What We Are Looking For
We are seeking enthusiastic and motivated UAE Nationals who are:
- Passionate about building a career in hospitality and customer service.
- Customer-focused with excellent interpersonal and communication skills.
- Professional, adaptable, and eager to learn.
- Committed to delivering exceptional guest experiences.
- Able to work effectively in a dynamic, fast-paced environment.
- Team players with a positive attitude and a strong sense of responsibility.
What We Offer
- Full-time employment with Dubai World Trade Centre.
- A structured two-year hospitality development programme.
- Practical training across multiple hospitality functions.
- Coaching, mentoring, and continuous learning opportunities.
- Exposure to world-class exhibitions, conferences, and international events.
- Career development opportunities within one of the region's leading hospitality and events organisations.
Begin your hospitality career with Dubai World Trade Centre and become part of a team dedicated to delivering exceptional experiences to guests from around the world.