Summary
Accor is hiring a Housekeeping Attendant for Sofitel Dubai The Palm, a beachfront resort in Dubai. The role involves cleaning guest rooms, corridors and colleague areas, making beds, replenishing room amenities, and handling linen and waste. The attendant also responds to guest requests, maintains an organized housekeeping cart and follows hotel health and safety standards. No formal education or prior experience is required, though cleaning experience is an asset; the work is physically demanding.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
- Consistently offer a professional, engaging and friendly service
- Ensure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standards
- Making beds, changing sheets and towels
- Cleaning washroom facilities including toilets, bathtubs, sinks, mirrors, floors, bathroom fixtures and others as assigned
- Vacuuming floors, draperies and upholstered furniture
- Dusting of furniture and fixtures
- Stock guest room amenities
- Removal and sorting of linen, garbage and recycling
- Assist guests with concerns and requests in a timely manner
- Placing furniture to its original position and being attentive to the guests belongings by pairing shoes, folding clothes and ensuring that all other personal belongings are cared for.
- Comply with all department policies, procedures, and service standards
- Follow and proactively promote all health and safety policies and initiatives
- Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)
- Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart.
- All other duties as assigned.
Qualifications
Your experience and skillset includes:
- Warm and caring personality
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- No formal education/experience required
- Prior cleaning experience an asset
- Physically fit as you will be standing and walking throughout shift
- Ability to work well under pressure
- Able to bend and kneel with comfort
- Housekeeping is a very physically demanding position. Duties include repetitive bending, pulling, carrying, high lifting and heavy pushing (up to 50lbs.)
Your team and working environment:
- Fast-paced, upscale, luxury hotel
- Close proximity to multiple ski resorts and hiking trails in the summer
- Hospitality employees worldwide making this a great place to develop lifelong connections