Summary
Accor is seeking a Housekeeping Attendant for Rixos The Palm Hotel & Suites in Dubai. The role involves cleaning guest rooms and bathrooms, making beds, replenishing amenities and minibar items, and preparing housekeeping supplies. The attendant also handles guest requests, respects Do Not Disturb signs, reports maintenance issues and communicates relevant information to the supervisor or next shift. One or more years of experience in the same role at a four- or five-star hotel is preferred.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Get assignment sheet from Housekeeping office.
- Take note all guest request & instruction which provided by HK Supervisor.
- Attend the communication meetings of her/his section.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
- Report to HK Supervisor in case Guest valuables are exposed.
- Follow Key Issue no.1 by Attending to the guest, we acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognizing a guest. Provide all guests with professional service
- Follow hospitality key no. 3 while entering / leaving guests’ rooms.
- Clean the bathroom, walls and bathtub thoroughly after the bathtub look for hair. Replace fresh towels, amenities and report any maintenance to be attended to Housekeeping.
- Remove the rotten flowers and wash the flower vase and place fresh flowers.
- Make up the bed; clean the bedroom and refill stationeries, matches and mini bar. Look for any spot or hair on the bed linen to be removed.
Qualifications
- Preferably with 1 or more year experience in the same role in a 4-5 star hotel
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21