Summary
Hilton is hiring a Housekeeping Attendant at Waldorf Astoria Ras Al Khaimah in Ras Al Khaimah, United Arab Emirates. The role involves cleaning guest rooms, suites and assigned public areas; replenishing linen and amenities; and reporting rooms as ready and any maintenance issues. The attendant also responds to guest requests, provides information about hotel services and local attractions, and follows cleanliness and safety standards. The posting does not state salary or visa conditions.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Responsibilities
Here's what you'll do during a typical day:
ESSENTIAL FUNCTIONS
- Clean rooms/ suites, and other areas of the Hotel as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.
- Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
- Strip dirty linens / towels and remove used amenities from room/suite.
- Check maid cart for supplies, stock as needed.
- Greet guests immediately with friendly/sincere acknowledgement.
- Replenish linen and guest amenities.
- Clean balconies, if applicable.
- Respond to special requests by guests (such as providing extra amenities or service time requests).
- Needs to take care of Public areas allocated sections based on operational requirements
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Provide customer service to guests, including information about hotel services, activities and local attractions.
- Assist co-workers, as requested.
Qualifications
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to arrive to work on time and when scheduled.
Physically able to move large objects such as: carts, large bags of linen, ironing board.
Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
Ability to communicate effectively with guests and team members verbally or in written form.
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.