Summary
JLL is seeking a Housekeeping Specialist to oversee cleaning operations at large-scale or high-profile facilities in Saudi Arabia, with Riyadh listed as a location. The role includes inspecting services, auditing quality and contractual performance, reviewing schedules and reports, and coordinating with clients and service providers. Candidates need at least seven years of cleaning operations management experience, a bachelor's degree in Administration, Hospitality or a related discipline, and BICSc certification. Knowledge of cleaning methods, equipment, safety compliance and environmental requirements is required.
The posting
As published on jll.com. Pulled from the employer's site and shown as they wrote it.
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role:
We are seeking an experienced Housekeeping Specialist to oversee and manage all cleaning operations for a prestigious facility. This role requires a quality-focused professional who can ensure service providers deliver exceptional cleaning standards while maintaining full compliance with health, safety, and environmental regulations. You will be responsible for conducting inspections, monitoring performance, and driving continuous improvement to maintain pristine facility environments.
Responsibilities:
Monitor and inspect all cleaning services to ensure service providers meet contractual standards, service frequencies, and agreed KPIs
Conduct regular audits and prepare inspection reports highlighting service quality, non-compliance issues, and corrective actions
Review and verify daily, weekly, and monthly cleaning schedules to ensure comprehensive coverage aligned with FMMA requirements
Supervise housekeeping staff performance through service provider channels and recommend improvements when necessary
Ensure all cleaning activities comply with health, safety, and environmental standards with correct materials and equipment usage
Oversee specialized cleaning works including façade cleaning, floor polishing, carpet shampooing, and deep cleaning activities
Verify consumables and chemical usage reports to ensure cost-effective consumption without compromising quality
Review method statements, risk assessments, and training records submitted by service providers
Coordinate with clients, FMMA operations teams, and service providers for issue resolution and service enhancements
Participate in meetings with FMMA teams and client representatives to report on cleaning performance, challenges, and improvement plans
Support sustainability initiatives including waste segregation and recycling programs while ensuring compliance with all FMMA operational and safety policies
Requirements:
- Minimum 7 years of experience in cleaning operations management
- Experience managing large-scale or high-profile facilities such as government buildings, corporate headquarters, or premium commercial properties
- Bachelor's degree in Administration, Hospitality, or related discipline required
- BICSc certification (essential)
- Additional FM certifications strongly preferred
- Comprehensive knowledge of cleaning operations, grooming standards, and BICSc methodologies
- Familiarity with professional cleaning equipment, materials, and chemical applications
- Strong understanding of quality assurance, safety compliance, and environmental regulations
- Excellent inspection, reporting, and communication skills
Location: Multiple locations across the Kingdom of Saudi Arabia
Location:
–Riyadh, SAU
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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