Summary
Marriott International is hiring a Housekeeping Supervisor for The St. Regis Abu Dhabi. The role supports the Director of Housekeeping and oversees daily housekeeping operations, including inspections of guest rooms and public areas. Duties include coaching and training staff, addressing complaints, coordinating rooms for repairs, and monitoring supplies and equipment. A high school diploma or equivalent and at least two years of supervisory experience in a luxury hotel are preferred.
The posting
As published on marriott.com. Pulled from the employer's site and shown as they wrote it.
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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, discerning travelers and luminaries in the art of living. The hotel comprises of 283 elegantly appointed guest rooms including 55 suites, most of which boast breathtaking views of the Arabian Gulf and Abu Dhabi city, including the extraordinary Abu Dhabi Suite – the highest suspended suite in the world, connecting the two Nation Towers.
The St. Regis is part of Marriott International, a brand leader, offering the most powerful portfolio in the industry, our more than 30 leading brands and nearly 9,100 properties in 142 countries and territories give people more ways to connect, experience and expand their world. At the heart of The St. Regis, our exceptional staff whom we address as "Hosts," are the ultimate luxury ambassadors, dedicated to providing our guests with an exquisite stay and unforgettable experiences. Pursue your passion and grow your expertise at Abu Dhabi’s best address—The St. Regis Abu Dhabi, the house of luxury who is awarded with the prestigious Forbes Travel Guide 5-Star Rating.
Job Requirement:
- Provide a professional and advisory support to the Director of Housekeeping, to assist in meeting the strategic goals of the Housekeeping department.
- Supervise and oversee the day-to-day Housekeeping operation including inspection of guest rooms and public areas.
- Coach and train all talents in the department, improve their work performance through inspections, corrections of standards and provide direction.
- Ensure hotel and housekeeping regulations and procedures are being followed by all HK associates
- Attend and assist to conduct Housekeeping communication meetings.
- Investigate complaints, take corrective actions and follow through.
- Conduct daily physical inspections of guest rooms, public areas, F&B outlets and offices to ensure prescribed standards of cleanliness
- Recommend rooms which required being place out of order, coordinating with Engineering, Front office and Butlers to make these rooms available for repair and maintenance work.
- Supervise and monitor the use of all guest supplies, cleaning chemicals, machines and equipment. Follow up on contractors with the maintenance.
- Supervise and schedule inventories for store and supplies items.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: At least 2 years of supervisory experience in a luxury hotel.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.