Summary
Rotana Hotels is seeking a Housekeeping Supervisor in Mecca, Saudi Arabia. The role involves assigning work to Housekeeping Attendants and supervising the cleaning of guest rooms and shared areas. The supervisor inspects rooms, handles guest requests and room-status information, and reports maintenance needs and found items. The role also includes training staff and assisting with inventory and equipment care.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:
• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
Job Details
Posted Date:
2026-08-31
Job Location:
Saudi Arabia - Mecca
Department:
Housekeeping