Summary
Hilton is hiring a Housekeeping Team Leader for its hotel team in Kuwait. The role supervises, trains, and schedules housekeeping staff and checks guest rooms, service areas, storage spaces, and corridors against cleanliness and maintenance standards. Duties also include coordinating maintenance follow-up, overseeing deep-cleaning projects, managing stock and equipment, and responding to VIP and special guest requests. Hilton emphasizes leadership, integrity, teamwork, accountability, and a strong focus on guest service.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Team Leader, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment
- Delight our guests: Ensure excellent service, including VIP and special guest requests
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.