Summary
Kerzner International is hiring an In-Room Dining Order Taker for One&Only One Za’abeel in Dubai. The role is the first point of contact for guests placing dining orders from their rooms. Duties include taking orders accurately, recommending menu items, coordinating with culinary and service teams, and helping ensure prompt delivery. Previous experience in food and beverage, guest services, or a similar hospitality setting is sought; POS knowledge and fluent English are preferred.
The posting
As published on kerzner.com. Pulled from the employer's site and shown as they wrote it.
Ordertaker, IRD - One&Only One Za'abeel
(21362)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the Role
As an Order Taker,In-Room Dining, you will be the first point of contact for guests placing dining orders from the comfort of their rooms. You will provide exceptional service by accurately taking orders, recommending menu items, coordinating with the culinary and service teams, and ensuring every order is delivered efficiently and to the highest standards. Your role will contribute to creating memorable dining experiences while maintaining professionalism and attention to detail in a fast-paced luxury hospitality environment.
About You
The ideal candidate will have previous experience in Food & Beverage, Guest Services, or a similar hospitality environment. You possess excellent communication skills, a warm and engaging personality, and the ability to handle guest requests with confidence and efficiency. Strong attention to detail, multitasking abilities, and a passion for delivering outstanding guest experiences are essential. Knowledge of POS systems and fluency in English is preferred, while additional language skills are considered an advantage.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.