Summary
Alfa Laval is hiring an Inside Sales professional in Doha, Qatar, to manage the lead-to-order process for spare parts and services enquiries. The role includes identifying parts, checking availability and pricing, preparing quotations, registering orders in the ERP system, and following up with customers and internal teams. The successful candidate will generate and qualify service leads and identify upselling opportunities. The posting asks for 4 to 6 years of experience and a degree in Mechanical Engineering, Chemical Engineering, or B.Tech.
The posting
As published on alfalaval.com. Pulled from the employer's site and shown as they wrote it.
About Us : Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas And great ideas drive progress.
• Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services
• Proactively identify and capture upselling opportunities.
• Investigate & identify the parts required and submit quotations.
• Check parts availability and ensure correct pricing to provide quotation utilizing our ERP and associated systems.
• Weekly monitoring of Open Quotes and communication with Customers and Sales team to win orders.
• Order registration in ERP system and provide associated purchase orders to internal and external suppliers.
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
• Proactive looking for upselling opportunities.
• Follow up on order fulfillment progress with Order Handling team.
• Maintain customer, contact info and equipment information in Installed Base.
• Support Sales team members with spare parts related information, as required.
• Proactively identify service opportunities within the existing customer base and Installed Base.
• Generate, qualify, and develop leads for service business.
Experience : 4 to 6 years
Location : Qatar,Doha
Education : Mechanical OR Chemical Engineering or B.Tech only
Why Alfa Laval :
- We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
- Alfa Laval is a young innovative traditional company of more than 130 years of history and 3 decades in the region.
- In Alfa Laval we look for individuals those can help us to drive our purpose of Accelerating the success of the customers, people and our planet
- Exciting place to build a global network with different nationalities to mingle and to learn.
- Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
"We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."
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