Summary
Thales is hiring an IT Infrastructure Engineer in Riyadh to support and secure the IT infrastructure of a card personalization facility. The role covers server, network, workstation and production-system support, infrastructure maintenance, vulnerability remediation, backups, monitoring and access management. The engineer will also maintain technical documentation, coordinate with vendors and support PCI, payment scheme and ISO audits. Applicants should have 3–5 years of IT infrastructure support experience, relevant technical education or equivalent, and good English and Arabic communication skills.
The posting
As published on thalesgroup.com. Pulled from the employer's site and shown as they wrote it.
Location: Riyadh, Saudi Arabia
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.
JOB OBJECTIVE
Support, maintain, and secure the IT infrastructure of the card personalization facility (servers, network, data center, workstations, and production systems), ensuring high availability and full compliance with PCI Card Production security requirements and Payment Scheme rules.
ROLES & RESPONSIBILITIES
- Provide first- and second-level support for servers, network devices, workstations, printers, and production[1]
- Install, configure, and maintain servers (Windows/Linux), virtualization platforms, storage, and backup systems.
- Manage network infrastructure (switches, firewalls, VLANs), maintaining segmentation between the card production network and the corporate network.
- Apply security patches and updates within the defined SLAs and maintain system hardening standards.
- Run vulnerability scans, review findings, and follow up on mitigation according to the remediation SLA.
- Manage user accounts and access rights (Active Directory)
- Monitor systems, logs, and alerts, and escalate and document security incidents immediately.
- Maintain backups and test restore procedures regularly.
- Maintain asset inventory, network diagrams, and configuration documentation.
- Support data center operations: environmental monitoring, cabling, and access logs.
- Coordinate with vendors and suppliers for hardware, warranty, and support.
- Support internal and external audits (PCI, Payment Schemes, ISO) by providing evidence and closing findings.
WORK EXPERIENCE REQUIREMENTS
- 3–5 years of experience in IT infrastructure support.
- Experience in a PCI, banking, or secure manufacturing environment is a strong plus.
- Hands-on experience with Windows Server, Active Directory, Linux, networking (TCP/IP, VLAN, routing), and firewalls.
QUALIFICATION, CERTIFICATION & EDUCATIONAL REQUIREMENTS
- Bachelor's degree in IT, Computer Science, Networking, or equivalent.
- Certifications preferred: CCNA, MCSA/MCSE, CompTIA Security+
PREFERRED SKILLS
- Knowledge of PCI CP, or ISO 27001 requirements.
- Familiarity with virtualization (VMware/Hyper-V), backup solutions, and monitoring tools.
- Vulnerability management and patching experience.
- Strong troubleshooting, documentation, and attention to detail.
- Good English and Arabic communication skills.
- Integrity, security awareness, and teamwork.
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!