Summary
Kerten Hospitality is seeking an IT Manager for The House Hotel Jeddah. The role manages hotel IT infrastructure and systems, leads support activities, and oversees cybersecurity, backups, upgrades, vendors, assets, and staff training. Applicants should have 3–5 years of IT experience, preferably in hospitality, and be fluent in English and Arabic; experience with hotel PMS and POS systems is preferred.
The posting
As published on kertenhospitality.com. Pulled from the employer's site and shown as they wrote it.
IT MANAGER
The House Hotel,
Jeddah
ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travelers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact
Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.
ABOUT THE PROPERTY
The House Hotel Jeddah King Road
Positioned along the energy of the Red Sea coastline, The House Hotel Jeddah is conceived as a contemporary urban escape — where coastal lifestyle meets modern hospitality.
With 129 carefully curated rooms, the property brings together comfort, design, and effortless living, anchored by a vibrant signature restaurant that acts as both a social hub and a culinary destination.
Location:
On Saudi Arabia’s western shore, Jeddah stands as one of the Kingdom’s most dynamic cities — a place where seaside living, culture, and modern life intersect.
From the lively Jeddah Corniche to the historic streets of Al-Balad, a UNESCO World Heritage site, the city offers a unique blend of heritage and contemporary experiences.
Jeddah is served by King Abdulaziz International Airport (JED), located approximately 20 km from the city center, ensuring strong connectivity both regionally and internationally.
ABOUT THE ROLE
KEY RESPONSIBILITIES
Manage and maintain the hotel's IT infrastructure, including networks, servers, computers, and software systems.
Ensure smooth operation of hotel systems such as PMS, POS, and other business applications.
Lead IT support activities and ensure timely resolution of technical issues.
Monitor and maintain cybersecurity, data protection, backup, and disaster recovery systems.
Plan and implement system upgrades, technology projects, and infrastructure improvements.
Manage IT vendors, service providers, and technology-related contracts.
Maintain IT asset inventory and oversee hardware and software procurement.
Ensure compliance with company IT policies and security standards.
Train and support staff on IT systems and best practices.
EXPERIENCE & SKILLS
Minimum 3–5 years of IT experience, preferably in the hospitality industry.
Strong knowledge of networks, servers, operating systems, cybersecurity, and IT support.
Experience with hotel systems such as PMS and POS is preferred.
Ability to manage IT projects, vendors, and budgets.
Strong problem-solving, organizational, and communication skills.
Leadership skills with the ability to manage and support a team.
Fluent in English and Arabic.
JOINING OUR TEAM MEANS
Competitive Compensation: A rewarding package tailored to your experience.
Career Growth: Opportunities for advancement within our dynamic organisation.
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.
Apply CRAFT YOUR CAREER. - Kerten Hospitality