Summary
Alturki Holding is hiring a Key Account Specialist in Riyadh to support corporate rental and chauffeur drive services. The role handles client requests, coordinates bookings and deliveries with rental, operations and dispatch teams, and follows up with customers. It also supports service quality, tracks account performance and identifies opportunities to upsell and cross-sell fleet solutions. Applicants need a diploma or bachelor’s degree in business or a related field, 2–3 years of customer service or operations experience, Arabic and English, and proficiency in Microsoft Office. Benefits include a basic salary, housing and transportation allowances, medical insurance, and bonuses or incentives under company policy.
The posting
As published on alturkiholding.com. Pulled from the employer's site and shown as they wrote it.
Job Purpose
To provide operational and administrative support for corporate rental and chauffeur drive services, ensuring smooth execution of client requests and efficient coordination with internal teams. The role plays a key part in maintaining service quality and client satisfaction for key accounts.
Accountabilities
Handle day-to-day requests from corporate clients for rentals and chauffeur services.
Coordinate national bookings, deliveries, and customer follow-up with rental car team (Cash to Cash and Credit).
Ensure service standards and client satisfaction.
Liaise with operations and dispatch teams.
Identify opportunities to upsell and cross-sell Sixt fleet solutions.
Track account performance and report to Sales Management.
Qualification
Diploma or bachelor’s in business or related field
2–3 years in customer service or operations
Proficiency in Arabic and English
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with internal booking and reservation systems.
Strong attention to detail and accuracy.
Excellent communication and coordination skills.
Strong customer focus and ability to provide excellent service.
Effective time management and ability to prioritize tasks.
Strong organizational and administrative skills.
Ability to manage bookings, schedules, and internal requests efficiently.
Benefits
Basic Salary
Housing Allowance
Transportation Allowance
Medical Insurance
Bonus/Incentives as per company policy