Summary
DHL Group is hiring a Land Freight Specialist in Al Farwaniyah, Kuwait. The role coordinates domestic and international road freight shipments, arranges transport with carriers, and tracks deliveries and operational issues. Duties include customer updates, transport and customs documentation, compliance checks, and maintaining shipment records in operational systems. The specialist also verifies transport costs and invoices and supports quotations, pricing, billing, and shipment profitability monitoring.
The posting
As published on dhl.com. Pulled from the employer's site and shown as they wrote it.
Key Responsibilities:
- Coordinate domestic and international road freight shipments from origin to destination.
- Plan and arrange transportation with approved carriers and vendors.
- Monitor shipment status and proactively address operational issues or delays.
- Ensure timely booking, dispatch, and delivery of customer shipments.
- Maintain accurate shipment records and operational documentation.
- Act as the primary point of contact for customers regarding land freight shipments.
- Provide shipment updates and transportation status reports.
- Respond promptly to customer inquiries, concerns, and service requests.
- Coordinate with transport providers and subcontractors to secure capacity.
- Monitor carrier performance, service levels, and compliance requirements.
- Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records.
- Ensure compliance with local regulations, customs requirements, and company policies.
- Maintain accurate data within operational systems and transport management platforms.
- Ensure adherence to safety, security, and quality standards.
Financial & Commercial Responsibilities
- Verify transportation costs and supplier invoices.
- Support quotation preparation and pricing activities when required.
- Monitor shipment profitability and identify cost-saving opportunities.
- Ensure timely billing and revenue recognition procedures are completed.