Summary
JA Resorts & Hotels is seeking a Laundry Manager for JA The Resort in Dubai. The role leads the laundry team and oversees linen, uniform, and guest laundry operations, quality, inventory, equipment maintenance, and operational costs. The manager is responsible for process improvement, compliance with health, safety, ISO, and LQA standards, and guest service recovery. Applicants should have laundry leadership experience in hospitality, including large-volume operations; Middle East hospitality experience is an advantage.
The posting
As published on jaresortshotels.com. Pulled from the employer's site and shown as they wrote it.
Give Your All. Lead With Purpose. Create Excellence Every Day.
JA The Resort is looking for an exceptional Laundry Manager to lead our laundry operations and ensure every linen, uniform, and guest garment reflects the high standards our guests know and trust.
This is more than managing laundry operations. It's about leading a team, driving quality, ensuring efficiency, and creating seamless experiences behind the scenes that make a lasting impact on every guest stay.
What You'll Be Doing
Lead and inspire a multicultural laundry team
Ensure the highest standards of laundry quality and presentation
Oversee linen, uniform, and guest laundry operations
Manage inventory, equipment maintenance, and operational costs
Drive efficiency through process improvement and best practices
Ensure compliance with health, safety, ISO, LQA, and operational standards
Handle guest requests and service recovery with professionalism and care
Monitor productivity, reporting, and departmental performance
Maintain a well-organized, safe, and high-performing laundry facility
What We're Looking For
Proven experience in a Laundry Manager or senior laundry leadership role within hospitality
Strong people leadership and team development skills
Experience managing large-volume laundry operations
Ability to drive quality, efficiency, and service excellence
Strong understanding of laundry equipment, inventory management, and operational controls
Excellent communication and problem-solving skills
Middle East hospitality experience is an advantage
Why Join JA The Resort?
At JA The Resort, we believe great experiences start with great people. That's why we champion a culture that's Warm, Real, and Fresh. Genuine connections, fresh thinking, and a passion for hospitality are at the heart of who we are.
If you believe in leading by example and Giving Your All, you'll fit right in. Join a team where your passion, leadership, and commitment can truly make an impact.
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