Summary
GE Vernova is hiring a Lead Product Service Engineer in Dubai to provide technical support to Gas Power customers. The role resolves complex gas and steam turbine controls and operability issues, identifies fleet trends, and leads root cause and corrective action efforts with internal teams and customers. Applicants need an engineering degree, at least five years of relevant experience, and strong English communication; Arabic is an added advantage. The role involves around 10–15% regional and international travel, and relocation assistance is not provided.
The posting
As published on gevernova.com. Pulled from the employer's site and shown as they wrote it.
Job Description Summary
The Lead Product Service Engineer - Turbine Controls & Operability provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams.
Job Description
Key Responsibilities
- Own the technical resolution to multiple complex Controls system issues including Gas turbine and Steam Controls & Operability with a sense of urgency.
- Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
- Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
- Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
- Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities
Required Qualifications
- Bachelor’s and/or Master's degree in engineering from accredited university
- Minimum 5 years of direct experience in controls/operations/engineering/ installation of Gas Turbines/Steam Turbines or relevant functions
- Proven experience in a customer-facing or Engineering role
- Strong oral and written communication in English language
- This role requires around 10-15% within and outside of the region
Desired Characteristics
- Proven experience with GE Vernova HA/F Class Gas turbines
- Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency
- Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue, under pressure
- Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.)
- Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
- Expertise in ControlST application algorithms modifications, and turbine operational trend data analysis.
- Humble, open, collaborative, and continuously learning
- Strong oral and written communication in Arabic language
Additional Information
Relocation Assistance Provided: No