Summary
GE Vernova is seeking a Lead Product Services Engineer to support customers with technical issues involving gas turbine accessories and auxiliary systems. The role includes leading root cause and corrective action work, identifying fleet trends, coordinating with engineering and field teams, and communicating with customers. Applicants need an engineering degree and at least 7 years of relevant GE Vernova gas turbine experience; English is required and Arabic is a desired qualification. The role is based in Dubai, involves around 10–15% regional and international travel, and does not include relocation assistance.
The posting
As published on gevernova.com. Pulled from the employer's site and shown as they wrote it.
Job Description Summary
The Lead Product Service Engineer – Gas Turbine Accessories Systems provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams.
Job Description
Key Responsibilities
- Own the technical resolution to issues resolution involving gas turbine accessories including but not limited to inlet, exhaust, Gas & Liquid Fuel, Oil, Water injection, Cooling water, Enclosures, Piping & Flex hoses, Valves & Actuators, Purge air systems, and instrumentations at power plants with a sense of urgency.
- Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
- Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
- Work collaboratively with partnering teams, e.g. design engineering, Manufacturing, Sourcing, Vendors, quality, and/or Field services to provide sound technical resolution in a timely manner.
- Represent the organization in user conferences, customer clarification meetings, and other industry communications
- Exhibit GE Vernova Leadership Behaviours of acting with humility, leading with transparency, and delivering with focus
- Embrace LEAN principles. Continuously challenge, improve internal processes and simplification into day-to-day activities
- Use AI and digital platforms to streamline work, boost productivity, and enhance quality.
Required Qualifications
- Bachelor’s and/or Master's degree in engineering from accredited university.
- Minimum 7 years of direct commissioning or maintenance or engineering or relevant functional experience with GE Vernova Gas turbine and mechanical Accessories/Auxiliaries systems
- Strong oral and written communication in English language
- This role requires around 10-15% within and outside of the region
Desired Characteristics
- Proven experience with GE Vernova F/HA Gas turbines
- Strong working knowledge of various GE Vernova Heavy Duty Gas turbine operational philosophy
- Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency
- Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue, under pressure
- Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.)
- Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
- Humble, open, collaborative, and continuously learning
- Strong oral and written communication in Arabic language
Additional Information
Relocation Assistance Provided: No