Summary
Amazon is hiring a Logistics Executive for its Delivery Partner Management team in Dubai. The role manages relationships with Delivery Service Partners and coordinates with stakeholders to resolve issues. Responsibilities include monitoring program performance, owning network compliance scores, analyzing workflows, and reporting metrics, forecasts, and budgets. Applicants need a bachelor's degree, fluency in English, experience in a customer-facing environment, warehousing, logistics, or manufacturing, and experience with Microsoft Office.
The posting
As published on amazon.com. Pulled from the employer's site and shown as they wrote it.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Logistics Executive for our Delivery Partner Management team. In this role, you will be responsible for managing Amazon's Delivery Service Partners, being the bridge between partners and Amazon.
Key job responsibilities
- Quickly understand the business issues and challenges of transportations operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improvements
- Deep dive and acquire an extensive knowledge of the industry practices and apply when solving business problems
A day in the life
1- Monitoring performance of the program
2- Own network compliance score for the associated accounts.
3- Coordinating with various stakeholders to resolve issues.
About the team
Amazon's Delivery Partner Management team is responsible for managing all Delivery Service Partners (DSPs) across networks across the region. They manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, they work alongside DSPs to help solve their biggest challenges, influence their business planning and strategy, identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.
- Speak, write, and read fluently in English
- Bachelor's degree
- Experience in customer-facing environment, warehousing, logistics or manufacturing
- Experience with Microsoft Office products and applications
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