Summary
The American University of Ras Al Khaimah (AURAK) is hiring a Marketing and Training Coordinator for its LEAD training programs in Ras Al Khaimah, UAE. The role coordinates training plans, proposals, schedules, logistics, participant communications, assessments, feedback, certificates, and program reporting. It also supports marketing materials, outreach, client engagement, records, and administrative processes. Applicants need a relevant bachelor’s degree and 2–3 years of relevant experience; English is essential and Arabic is preferred.
The posting
As published on aurak.ac.ae. Pulled from the employer's site and shown as they wrote it.
Job Summary:
The American University of Ras Al Khaimah (AURAK) is seeking a highly organized, detail-oriented, and service-focused Marketing and Training Coordinator to support the planning, promotion, coordination, delivery, and evaluation of LEAD training programs and client-facing learning activities.
The Marketing and Training Coordinator will assist in preparing training plans, proposals, program information, learning materials, client records, and follow-up communications, while coordinating operational and logistical requirements before, during, and after each program.
The role will also support participant registration and communication, attendance tracking, pre- and post-training assessments, participant feedback, certificates, and end-of-program reporting. The position will work closely with trainers, clients, internal departments, and external service providers to ensure that programs are delivered professionally, on schedule, and in line with LEAD and AURAK quality standards.
Marketing and Training Coordinator
Learning for Executive Advancement and Development (LEAD)
American University of Ras Al Khaimah (AURAK), UAE
General Information About Institution
The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style, undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sand dunes, and the many historical sites.
AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.
About the Role
The American University of Ras Al Khaimah (AURAK) is seeking a highly organized, detail-oriented, and service-focused Marketing and Training Coordinator to support the planning, promotion, coordination, delivery, and evaluation of LEAD training programs and client-facing learning activities.
The Marketing and Training Coordinator will assist in preparing training plans, proposals, program information, learning materials, client records, and follow-up communications, while coordinating operational and logistical requirements before, during, and after each program.
The role will also support participant registration and communication, attendance tracking, pre- and post-training assessments, participant feedback, certificates, and end-of-program reporting. The position will work closely with trainers, clients, internal departments, and external service providers to ensure that programs are delivered professionally, on schedule, and in line with LEAD and AURAK quality standards.
Key Responsibilities
- Support the preparation and updating of annual, semester, and client-specific training plans, schedules, and program calendars in coordination with the LEAD team.
- Assist in preparing training proposals, program outlines, presentations, participant information, training materials, and other documentation required for internal approval or client submission.
- Maintain accurate client and program information, track inquiries and agreed actions, and ensure timely follow-up with clients and internal stakeholders.
- Coordinate training logistics, including trainer schedules, venues, classrooms, equipment, IT/AV requirements, training materials, catering, transportation, and other operational arrangements as required.
- Coordinate participant registration and communication, prepare participant lists, confirm attendance requirements, and provide participants and trainers with timely program information and instructions.
- Provide on-site and daily coordination during training delivery, ensure program readiness, take daily attendance, monitor operational requirements, and promptly address or escalate logistical issues.
- Prepare and administer pre-training assessments, post-training assessments, and participant feedback forms in coordination with trainers and relevant stakeholders.
- Compile attendance, assessment results, participant feedback, trainer input, and other program data; prepare certificates and required end-of-program reports and maintain supporting records.
- Support the preparation and implementation of marketing and outreach activities for LEAD programs, including brochures, flyers, program information, presentations, digital content, and promotional campaigns in coordination with the relevant teams.
- Support client engagement activities, outreach events, exhibitions, and follow-up communications to promote training programs and strengthen relationships with government, corporate, educational, and community partners.
- Maintain organized and up-to-date electronic and physical records for training programs, participants, trainers, clients, materials, certificates, evaluations, and related correspondence.
- Support the tracking of program KPIs, operational requirements, purchase requests, invoices, and other administrative processes, and provide regular status updates and reports to the Director of LEAD.
- Coordinate with internal departments, trainers, clients, vendors, and service providers to facilitate the timely completion of program requirements.
- Assist with the preparation and coordination of program-related meetings, events, workshops, and other LEAD activities as assigned.
- Perform other related duties as assigned.
Key Result Areas and Duties
KRA 1: Training Planning & Proposal Support (25%)
KRA 2: Training Coordination & Logistics (30%)
KRA 3: Assessment, Evaluation & Reporting (20%)
KRA 4: Marketing & Client Engagement Support (15%)
KRA 5: Administration, Records & Performance Support (10%)
Academic and Professional Qualifications
Essential:
- Bachelor’s degree in Marketing, Business Administration, Education/Training Management, Communications, or a related field.
Desirable:
- Relevant professional certification in marketing, training coordination, project coordination, or event management.
- Practical knowledge of training coordination, program logistics, client communication, and marketing support.
- Experience with CRM, LMS, survey, or event-management tools.
Work Experience
Essential:
- Minimum 2–3 years of relevant experience in training coordination, learning and development, marketing, events, education, or client services.
- Experience coordinating training programs from planning through delivery and evaluation.
- Experience preparing participant records, attendance, assessments, feedback, certificates, and program reports.
Desirable:
- Experience supporting proposals, client follow-up, marketing materials, and event logistics.
- Experience in a university, training center, government, or corporate learning environment in the UAE/GCC.
Skills and Knowledge
- Strong planning, coordination, organization, and time-management skills.
- Excellent attention to detail and ability to manage multiple programs and deadlines simultaneously.
- Strong written and verbal communication and professional client-service skills.
- Ability to prepare clear program documentation, reports, presentations, and correspondence.
- Good data-management and reporting skills, including Microsoft Excel, Word, PowerPoint, and Teams.
- Ability to coordinate effectively with trainers, participants, clients, vendors, and internal departments.
- Proactive problem-solving approach and ability to respond effectively to changing operational requirements.
- Collaborative, service-oriented, and able to work independently when required.
- Ability to maintain accurate records and supporting documentation.
- Ability to manage multiple priorities and ensure timely completion of pre-program, delivery, and post-program activities.
Language Proficiency Required
Fluent in English, written and spoken – essential.
Arabic – preferred.
Working Relationships
AURAK Offices and Departments
- Director of LEAD Training and Development Center
- LEAD Senior Officer and Staff
- Marketing and Communications
- Procurement and Finance
- Information Technology
- Facilities
- Deans, Directors and Managers
- Program Chairs and Faculty
- Trainers, Staff and Students
- Other University Offices and Departments
External Stakeholders
- Government and semi-government entities
- Corporate and private-sector clients
- Schools and educational institutions
- Training participants
- External trainers and consultants
- Industry partners and certification bodies
- Vendors and service providers