Summary
Qatar Airways is hiring a MOCC Lead Engineer for Qatar Executive in Doha. The role leads the newly established MOCC department, which provides round-the-clock support for the commercial fleet. Responsibilities include reducing technical delays and groundings, improving dispatch reliability, coordinating maintenance support and monitoring compliance with maintenance procedures. The role also oversees staff coordination, training, shift handovers and aircraft defect reporting.
The posting
As published on qatarairways.com. Pulled from the employer's site and shown as they wrote it.
About the Role
The QE MOCC Lead Engineer will lead and develop the newly created QE MOCC Department. He/She will manage the department by monitoring and reducing aircraft technical delays, groundings and improve the technical dispatch reliability of the QE Commercial Fleet in order to achieve 100% on-time departures and improve the customer experience.
Duties and Responsibilities
- Manages the operation of the QE MOCC which functions 24/7/365 to ensure continual support.
- Co-ordinate QE MOCC Engineers under his I her control to ensure they perform to their highest level.
- Check that an accurate and thorough log and handover is always maintained between each shift.
- Produce and control procedures for the QE MOCC to document the requirements I practices for the department.
- Inform the QE Senior Manager CAMO of any aircraft related defects that will impact the aircraft schedule /operations to ensure that the proposed actions taken are mutually agreed.
- Manage the reliability of the QE Fleet by monitoring repetitive defects with the intent to improve the reliability of the fleet by establishing and eliminating the cause.
- Work in conjunction with QE CAMO to recommend the adjustment of frequencies of routine tasks with the intent to improve reliability and reduce costs of performing maintenance away from main base.
- Ensure that information about aircraft technical discrepancies away from base that may impact further operations, are equally disseminated to QE IOC, Fleet Management and QE CAMO for their awareness.
- Co-ordinate support through various contracted and non-contracted Maintenance Repair Organizations (MRO) as and when required, to support the continued airworthiness of the fleet.
- Confirm that third party maintenance performed away from base, is continuously monitored and supported by the QE MOCC Engineers on duty, to ensure schedules are being maintained.
- Check that all work performed by QR145 and third party MROs complies with the provisions of the QE Continued Maintenance Organization Exposition (QE CAME).
- Control QE MOCC staff training to ensure QE MOCC staff are compliant and up to date with their training requirements.
- Ensure that the QE MOCC Engineers adhere to company policies and procedures at all times.
- Check that the QE MOCC Engineers co-ordinate with the QE Supply Chain Manager in order to deliver parts and material required to support the rectification of discrepancies away from base to maintain schedules.
- Perform other department duties related to his/her position as directed by the Head of the Department.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best.