Summary
Hilton is hiring a Night Operations Manager at The Plaza Doha LXR Hotels & Resorts in Doha, Qatar. The role oversees nightly audits, financial reporting, reconciliations, and payment accuracy across departments, and investigates reporting anomalies and discrepancies. It also supports overnight guest issues and emergencies, supervises team members, and provides coaching. The posting does not specify salary or visa conditions.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Night Manager, you’re not just overseeing overnight hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
- Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
- Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
- Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
- Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.