Operations Associate

Job Purpose

As an Operations Associate at Starlinks, you will play a crucial role in supporting the day-to-day operations of our logistics and supply chain activities. Your responsibilities will include assisting with inventory management, coordinating warehouse operations, and ensuring the efficient flow of goods through our facilities.

Main Job Responsibilities

1. Assist with inventory management tasks, including receiving, storing, and organizing inventory items in designated locations.
2. Coordinate inbound and outbound logistics activities, including processing incoming shipments and preparing outgoing orders for delivery.
3. Perform stock checks and cycle counting to maintain accurate inventory records and identify discrepancies.
4. Assist in coordinating stock movements within the warehouse, ensuring efficient use of space and optimal product placement.
5. Support the returns management process by processing returned items, restocking inventory, and updating inventory records accordingly.
6. Operate material handling equipment (MHE), such as forklifts and pallet jacks, to move and transport goods within the warehouse.
7. Assist with order picking, packing, and shipping tasks as needed to fulfill customer orders accurately and on time.
8. Maintain a clean and organized work environment in the warehouse, always adhering to safety and cleanliness standards.
9. Assist in operational reporting activities, including data entry, compiling performance metrics, and generating reports for management review.
10. Collaborate with team members and supervisors to identify opportunities for process improvement and operational efficiency.
11. Follow standard operating procedures (SOPs) and work instructions to ensure compliance with quality assurance procedures and safety regulations.
12. Participate in colleague training and onboarding activities, sharing knowledge and best practices with new team members.
13. Communicate effectively with team members, supervisors, and other stakeholders to provide updates on task progress and address any issues or concerns.
14. Adhere to company policies and procedures, including attendance, punctuality, and professional conduct.
15. Contribute to a positive and collaborative work environment, promoting teamwork, respect, and continuous improvement.

Requirements

Education

High School/Diploma in business administration, supply chain management, or a related field

Behavioral Competencies

1. Ethical Practice
2. Communication
3. Health, Safety and Environment
4. Accountability
5. Proactiveness
6. Collaboration
7. Technology Advocacy

Technical Competencies

1. Inventory Control
2. Warehouse Operations – Coordinating Inbound/Outbound
3. Coordinating Stock Movements
4. Returns Management
5. Inventory Management
6. Operational Reporting
7. Data Entry
8. Problem Solving
9. Basic Health & Safety
10. Warehouse Knowledge
11. MHE (Material Handling Equipment) Operator
12. Order Picking
13. Order Packing
14. Colleague Training and Onboarding