Summary
Eyewa is an online eyewear retailer expanding to an omnichannel model. The Optometrist will perform eye examinations, assess patients’ vision, provide diagnoses and prescriptions, and explain appropriate visual aids and treatments. The role also includes maintaining the treatment room and equipment, supporting customers and sales advisors with clinical questions, and helping convert assessments into sales. The posting says the role is for eyewa stores serving the Kuwait region and lists Doha as the location.
The posting
As published on eyewa.com. Pulled from the employer's site and shown as they wrote it.
Trendy, fun and accessible, eyewa (https://eyewa.com) is the Middle East's number one online eyewear store now moving to an omnichannel model. We offer the best brands of color contact lenses, corrective contact lenses, sunglasses, and eyeglasses in the region. eyewa is the one stop solution for all your eyewear needs and it is affordable!! Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.
We are hiring for Optometrists for the Kuwait region of our stores. This role will own all responsibilities relating to the treatment and care of eyewa customers.
You will be responsible for:
>Patient Care and Eye Examinations:
-Sterilizing and maintaining the cleanliness of the treatment room at all times.
-Making sure the machinery and treatment room is adequately stocked, is regularly maintained and protected from damage and unauthorized use.
-Performing eye examinations in the most efficient manner in order to satisfy the customer and ensure they receive the best eye care possible based on their particular case.
-Making customers feel welcomed and comfortable by explaining the examination procedures clearly.
-Taking a detailed medical history of the customer to better understand and investigate their condition.
-Conduct thorough preliminary tests by visual observation and assessment of the eye, binocular assessment and the assessment of the optical nerve supply / pupillary reaction.
-Utilizing the latest refraction techniques, with instruments such as an autorefractor and a refractometer, to assess the patient's vision.
-When machines are not available, using retinoscopes or trial lenses to assess a patient's vision.
-Using the results of the complete assessment to provide a medical diagnosis for the patient case.
-Providing the patient with information about their diagnoses, what to expect, and what visual aids or treatments they will need to manage their diagnoses.
-Recommending visual aids to the patient based on their specific needs, taking into consideration their age, needs, lifestyle etc.
-Following the patient's detailed assessment, prescribing a treatment prescription and scheduling a follow-up visit.
-Providing customers with appropriate education about prescription / treatments they are receiving and the precautions they need to take when using them.
Sales and Store Operations:
-Increasing store profitability by converting assessment customers into sales
-Supporting sales advisors and customers with any medical or technical questions related to any eyewa products.
-Combining your medical knowledge and sales techniques to convert floor customers into sales