Summary
Mediclinic Middle East is seeking a Patient Administration Coordinator for Mediclinic Airport Road Hospital in Abu Dhabi. The role coordinates and supervises patient administration, medical insurance, billing and cash-up processes, and leads a team of Patient Administrators. Candidates need a relevant bachelor's degree or diploma and 2–3 years of supervisory customer service experience, preferably in healthcare. The role requires knowledge of hospital and patient administration systems, medical insurance and terminology, financial management, and MS Office; English is required and Arabic is an advantage. The closing date is 2026-10-19, and preference will be given to designated groups under the UAE Emiratization Program.
The posting
As published on mediclinic.ae. Pulled from the employer's site and shown as they wrote it.
Closing date: 19/10/2026
Number of positions: 1
Recruiter name: Reem Mansoor
Reference number: 73268
Workplace Type:
Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates
MAIN PURPOSE OF JOB
To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators
KEY RESPONSIBILITY AREAS
To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic
Lead and manage a team of Patient Administrators
To support the department or business unit manager with general operational management
To consistently meet customer service expectations by improving the quality of patient service
Support the development of a working environment and culture that actively promotes quality, health, and safety
REQUIRED EDUCATION
A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution
REQUIRED EXPERIENCE
At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare
REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literacy and proficiency in MS Office applications
- Accounting and financial management principles
- Hospital information systems
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Patient administration systems and related processes
- UAE healthcare industry
- Verbal and written communication skills in English (Arabic will be an advantage)
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family