Patient and Family Experience Nurse

Overview

M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region’s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.

The Registered Nurse is responsible for providing and maintaining a high standard of individualized nursing care to patients and their family members according to current best-evidence based standards, using best judgement at all times in alignment with DOH/DHA and organization policies, procedures, guidelines and standards.

Responsibilities

• Provides Initial nursing assessment according with the clinical guidelines of the allocated business unit, proceeds with the required medical referrals as per clinical guidelines.
• Assesses, plans, implements and evaluates nursing care for each patient’s condition while taking into consideration socioeconomic and cultural factors to ensure a patient center model of care and enhancement of patient and family experience.
• Able to provide close monitoring nursing assessment on advance clinical level, and implanted nursing care plan accordingly.
• Able to provide advance care in medical procedures assistance, in advance specialized areas of care.
• Management and administration of all types medication, as per business unit allocation.
• Promotes a healthy environment that maximizes patient safety, promoting compliance of clinical practice guidelines, clinical pathways and hospital policies, contributing for best evidence practice and serving as a role model.
• Uses in an efficient and carefully manner clinical equipment, uses the material resources of the business unit under the guidelines and policies of the organization.
• Maintains requirements of medical store monitoring and safety checks.
• Documents as per organization policies and guidelines, maintains effective communication, promoting continuum of patient care.
• Practices nursing interventions and nursing activities as per clinical competencies assigned to the role.
• Communicates effectively escalation of care, based on nursing assessment.
• Determines nursing interventions required based on patient assessment and prioritizes the identified patient needs in close coordination with the most responsible physician and multidisciplinary team.
• Facilitates and ensures patient and family education strategies and plans are implemented during the period of admission to discharge, guaranteeing patient safety, management of care and healthcare preventive activities.
• Monitors and resolves patients concerns and provides feedback regarding satisfaction results to nursing management.
• Facilitates a smooth patient journey within the required services and levels of care

Qualifications

• Bachelor’s Degree in Nursing
• DOH License/Passer
• Minimum 2 years’ experience post qualification

• Provides Initial nursing assessment according with the clinical guidelines of the allocated business unit, proceeds with the required medical referrals as per clinical guidelines.
• Assesses, plans, implements and evaluates nursing care for each patient’s condition while taking into consideration socioeconomic and cultural factors to ensure a patient center model of care and enhancement of patient and family experience.
• Able to provide close monitoring nursing assessment on advance clinical level, and implanted nursing care plan accordingly.
• Able to provide advance care in medical procedures assistance, in advance specialized areas of care.
• Management and administration of all types medication, as per business unit allocation.
• Promotes a healthy environment that maximizes patient safety, promoting compliance of clinical practice guidelines, clinical pathways and hospital policies, contributing for best evidence practice and serving as a role model.
• Uses in an efficient and carefully manner clinical equipment, uses the material resources of the business unit under the guidelines and policies of the organization.
• Maintains requirements of medical store monitoring and safety checks.
• Documents as per organization policies and guidelines, maintains effective communication, promoting continuum of patient care.
• Practices nursing interventions and nursing activities as per clinical competencies assigned to the role.
• Communicates effectively escalation of care, based on nursing assessment.
• Determines nursing interventions required based on patient assessment and prioritizes the identified patient needs in close coordination with the most responsible physician and multidisciplinary team.
• Facilitates and ensures patient and family education strategies and plans are implemented during the period of admission to discharge, guaranteeing patient safety, management of care and healthcare preventive activities.
• Monitors and resolves patients concerns and provides feedback regarding satisfaction results to nursing management.
• Facilitates a smooth patient journey within the required services and levels of care

• Bachelor’s Degree in Nursing
• DOH License/Passer
• Minimum 2 years’ experience post qualification