Summary
Dallah Health is hiring a Patient Services Coordinator in Riyadh. The role handles patient and referral registration, opens and updates patient files, and verifies insurance eligibility and approvals in HMIS and insurer websites. Duties also include scheduling appointments, entering services and consultations, processing invoices and payments, and printing results and daily revenue forms. Applicants should have a bachelor’s degree, at least two years of related experience, and experience in a healthcare setting.
The posting
As published on dallahhealth.com. Pulled from the employer's site and shown as they wrote it.
Ensures that in the area of which he/ she is responsible functions efficiently, with particular attention paid to the needs of the doctor and the patient.
KEY RESPONSIBILITIES:
- Register the patients who have appointment if the patient did not have appointment will register them as waiting list.
- Register the referral patients who came from out Dallah hospital and check the information required of referral form.
- Open file for the new patient in correctly.
- Adding and updating the insurance in HMIS
- Check the insurance of the patient in Council of Health Insurance by Hafiza or IQAMA number and then check the eligibility in the Website of the insurance company to get treatment in Dallah Hospital.
- Enter the medical consultation for the patient and renew the consultation if it’s necessary.
- Checking and updating and extending the approval of the patient in the Website of the insurance company.
- Checking the approvals which is the below limit of the insurance coverage and interring in HMIS.
- insuring the invoice of the services and print it for the patient and choosing correct way for payment even though if it’s ‘’ cash or insurance patient’’.
- Enter the services for the cash patient
- Booking and querying for appointment and print the appointment.
- Printing the medical lab or x ray result.
- Querying about file number, updating the information.
- Implements appropriate policies and procedures to achieve the Hospital’s goals and objectives in pursuit of standards of Care, Quality/ Performance Improvement.
- Performs any other duties within the range of his/her competence, as directed by the Outpatient supervisor and Manger
- Printing the daily revenue form and submitting to the direct supervisor.
- Using the standard Service language of Dallah Hospital.
Requirements
Industry / Domain: Healthcare
Necessary Knowledge and Experience: Minimum of 2 years’ experience in related field Experience in Healthcare setting.
Education and Certification Requirements: Bachelor degree