Platform Screen Door Team Leader (L3)

Req ID: 528167

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the Role

Lead and supervise Platform Screen Door maintenance activities across Line 3, ensuring safe working practices, high system availability, quality execution, rapid fault recovery, accurate reporting, and continuous development of PSD technicians.

Key Responsibilities

• Lead PSD technicians during daily maintenance, emergency response, inspections, testing, troubleshooting, and recovery activities.
• Ensure all PSD maintenance activities are performed safely in accordance with HSE rules, approved method statements, Permit-to-Work requirements, isolation instructions, and LOTO procedures.
• Allocate manpower, tools, spares, vehicles, and test equipment based on maintenance priorities, operational requirements, and service availability targets.
• Supervise preventive and corrective maintenance on platform screen doors, control panels, drive mechanisms, sensors, interlocks, control interfaces, and associated field equipment.
• Lead technical troubleshooting for PSD failures, support complex fault diagnosis, and escalate technical issues to Engineering with accurate evidence.
• Review completed work orders, check maintenance records, validate defect closure, and ensure maintenance reports are accurate, complete, and submitted on time.
• Coordinate with OCC, station operations, possession control, safety teams, planners, and other disciplines during service-impacting works and recovery interventions.
• Conduct toolbox talks, shift briefings, safety observations, and on-the-job coaching to improve technician competence, work quality, and safety behavior.
• Support incident investigation, RCA, repeated failure analysis, configuration changes, modifications, and continuous improvement initiatives.
• Ensure readiness of emergency response equipment, critical spares, calibrated tools, and communication channels for rapid PSD fault recovery.

Technical competencies

• PSD system architecture and operating principles
• PSD electrical and mechanical troubleshooting
• Door Control units, safety circuits, interlocks, and control panels
• PLC/control interface understanding
• Permit-to-Work, isolation, and LOTO discipline
• Maintenance quality control
• Technical reporting and defect evidence collection
• Root Cause Analysis and repeated failure prevention

Leadership competencies

• Team leadership and shift supervision
• Coaching and mentoring
• Decision making under service pressure
• Resource deployment
• Conflict resolution
• Performance follow-up
• Stakeholder coordination

Behavioral competencies

• Safety leadership
• Accountability
• Calm response during incidents
• Clear communication
• Discipline and consistency
• Continuous improvement mindset

Qualifications and Experience

• Diploma or bachelor degree in Electrical, Electronics, Mechatronics, Mechanical, or equivalent technical discipline.
• Minimum 5 years of maintenance experience, preferably including railway PSD systems.
• Previous supervisory, lead technician, or team coordination experience is preferred.
• Competency in PTW, LOTO, risk assessment, and technical reporting is required.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.