Summary
Allianz is hiring a Policy Management Administrator in Dubai for its after-sales support operations. The role involves updating client schemes and databases with price lists and medical networks, coordinating pricing clarifications and medical inquiries, maintaining accurate records, and preparing performance reports. Applicants should have a bachelor's degree; a medical background and exposure to third-party administrators, hospitals, or medical centers are advantages, and 2+ years of experience is requested. Fluency in MS Office and legal permission to work in the country of operations are required; the posting identifies this as an Emiratization role.
The posting
As published on allianz.com. Pulled from the employer's site and shown as they wrote it.
Job Overview:
The After Sales Support – Policy Administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.
Key responsibilities/What you do:
•Manages inclusion/ changes of pricelists , medical networks to the client scheme and database system.
•Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert—etc.) and any further medical inquiries.
•Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients’ preset standard of service and avoid any claims’ leakage.
•Issues periodic or daily report on performance.
•Meets further complex requirements, such as new enhancements .
•Keeps accurate records on the various activities for internal and external review.
AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
Key requirements/What you bring:
•Bachelors Degree ( Medical background is a plus )
•2+ years experience in TPA Hospitals or Medical Centers exposure a plus .
•Physically fit to carry out duties.
•Legally permitted to work in the country of operations.
•Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
How we hire
Agency Statement Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier list, undercontract. Any unsolicited submission will not be considered
Key benefits/What we offer
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
95703 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let's care for tomorrow.