Summary
IHG Hotels & Resorts is hiring a Pool Recreation Attendant for InterContinental Dubai Marina Hotel & Residences in Dubai. The role involves welcoming guests, assisting with information about recreation and wellness facilities, maintaining pool, gym, spa and changing areas, and replenishing guest supplies. The attendant also monitors safety and cleanliness, identifies issues and reports hazards or equipment problems. Previous experience in recreation, guest service or wellness is preferred, ideally in a hotel or resort.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Pool Recreation Attendant.
InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.
A little taste of your day-to-day:
Your role will include but not be limited to:
- Greeting every guest with a warm, genuine smile upon arrival, setting a positive tone for their experience.
- Assist guests with information about the recreation facilities, spa services, and wellness programs.
- Respond promptly and courteously to guest requests or concerns, ensuring needs are met efficiently.
- Ensure the pool, gym, spa, and surrounding recreational areas are clean, well-organized, and visually appealing at all times.
- Set up and arrange furniture, fitness equipment, and poolside amenities as needed.
- Maintain and clean restrooms, changing rooms, and shower areas throughout your shift, ensuring they are sanitized, stocked with toiletries and towels, and always guest ready.
- Perform regular walk-throughs to identify and address any cleanliness or maintenance issues proactively.
- Distribute towels, water, and other guest essentials while monitoring inventory levels.
- Keep storage areas clean, organized, and well-supplied; report low stock to management in a timely manner.
- Adhere to safety protocols and cleanliness standards in line with health and hygiene regulations.
- Monitor guest activity in recreational areas to ensure rules are followed and everyone remains safe.
- Promptly report any facility damages, hazards, or equipment malfunctions to the appropriate team or supervisor.
Why you will love this job:
- Work in a dynamic, high-energy environment where no two days are the same.
- Learn new skills, receive mentorship, and have opportunities for career growth.
- Be part of a supportive team that values collaboration and fun.
- Enjoy benefits like staff discounts, and a creative, inspiring workplace.
Ideally, you'll have some or all the following qualifications and experience we're looking for:
- Previous experience in recreation, guest service, or a wellness-related role, preferably in a hotel or resort setting.
- Strong attention to detail and a passion for maintaining cleanliness and hygiene.
- Ability to work independently and as part of a team.
- A friendly, energetic, and guest-oriented attitude with strong communication skills.
What you can expect from us:
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!