Summary
Dr Joy Dental Clinic is seeking a Practice Manager in Dubai. The role requires 3–5 years of experience in practice, clinic, or healthcare operations management in Dubai or the UAE. The manager will oversee multidisciplinary teams and support clinic performance through revenue growth, patient acquisition, treatment plan conversion, operational KPIs, and patient satisfaction. Candidates should understand dental clinic operations, insurance processes, DHA regulations, and healthcare compliance; English is mandatory, and Arabic is an advantage.
The posting
As published on drjoydentalclinic.com. Pulled from the employer's site and shown as they wrote it.
- Minimum 3–5 years of experience as a Practice Manager, Clinic Manager, or Healthcare Operations Manager in Dubai/UAE
- Strong understanding of dental clinic operations, patient journey, scheduling, insurance processes, and revenue management
- Proven track record in managing multi-disciplinary teams, including Front Desk, Treatment Coordinators, Nurses, and Doctors
- Experience in driving revenue growth, patient acquisition, treatment plan conversion, and operational KPIs
- Strong knowledge of DHA regulations, healthcare compliance, and clinic policies
- Excellent leadership, communication, and people management skills
- Ability to analyze reports, identify opportunities, and implement action plans to improve clinic performance
- Experience handling patient complaints and ensuring high levels of patient satisfaction
- Proficient in clinic management systems, reporting tools, and Microsoft Office applications
- Strong organizational and problem-solving skills
- Professional appearance and strong customer service orientation
- Preferred: Previous experience in a high-volume dental group in the UAE
- Fluency in English is mandatory; Arabic speaking would be an advantage