Summary
Keeta is hiring a Product Operations Expert for its grocery business in Kuwait City. The role covers product strategy and delivery across user, merchant, delivery, and picker experiences, including category and item libraries, data quality, and operating standards. The successful candidate will use business data to guide product improvements and work closely with technical and cross-functional teams. Applicants should have a bachelor's degree or above, at least 3 years of relevant experience, strong product and technical understanding, and professional English communication skills.
The posting
As published on keeta-global.com. Pulled from the employer's site and shown as they wrote it.
Responsibilities
1. Responsible for the business strategy formulation and implementation of end-to-end products for grocery users side, merchants side, delivery side and Picker side; coordinate the priority of product requirements across all ends and drive a full-cycle process from requirement definition to delivery.
2. Led the from-zero-to-one construction of the category library and item library, designed the standardized system for item information and data models, established a lifecycle management process for items, ensuring scalable category architecture and controllable data quality.
3. Deeply understand the technical architecture and system capabilities, independently conduct solution reviews and technical feasibility assessments with technical teams, drive efficient implementation of business requirements, and participate in product prototype design and technical alignment when necessary.
4. Leverage business data to drive product iteration decisions, establish core business metric monitoring systems, identify product and operational bottlenecks through data analysis, generate product optimization proposals, and facilitate cross-team collaboration for implementation.
5. Establish business operation standards and SOPs, consolidate reusable product operational methodologies, build team collaboration mechanisms from scratch to support business scale.
Requirements
1. Bachelor's degree or above, with 3+ years of experience in Internet products or product operations, preferably with experience in retail e-commerce/local life services/grocery/instant retail sectors; prior experience in building product or business systems from scratch is a plus.
2. Strong technical understanding: Familiar with the technical architecture of internet products (frontend/backend/data linkages), able to communicate technical solutions efficiently with R&D teams, possesses certain capability in reviewing technical solutions; prior experience with a technical background (computer science/software engineering/data analysis, etc.) or as a technical product manager is preferred.
3. Solid product capabilities: Familiar with the entire product lifecycle management, able to independently complete requirement analysis, PRD writing, prototype design, data point planning and effect review, with full product experience in at least two of user side/merchant side/fulfillment side.
4. Agile operational thinking: Possess practical ability for data-driven operations, able to drive operational decisions such as product selection, pricing, allowance, and traffic allocation through data analysis, and establish quantifiable business performance metrics.
5. Possess strong English language capabilities, which can be used as a working language, and able to independently communicate in English for requirements, reporting solutions, and cross-team collaboration.
Highlights
1. Join us to construct the overseas Grocery business from zero to one, and sail toward the boundless prospects of our business future together.