Summary
Al Salama Hospital in Jeddah is seeking a Quality and Patient Safety Specialist to monitor and improve care quality and patient safety. The role covers quality indicators, improvement initiatives, incident follow-up, risk analysis, accreditation readiness, staff training, and reporting. Applicants need a bachelor's degree in a clinical healthcare field, at least 3 years of relevant experience, and CPHQ or an equivalent certification. Experience with JCI accreditation, fluency in English, and basic MS Office proficiency are required.
The posting
As published on alsalamahospital.com. Pulled from the employer's site and shown as they wrote it.
About the Role
The Quality and Patient Safety Specialist is responsible for monitoring and improving the quality of care and patient safety across the hospital. This includes implementing performance improvement initiatives, facilitating risk management activities, ensuring compliance with accreditation standards, and promoting a culture of safety through data-driven insights and stakeholder collaboration.
Key Responsibilities
1. Performance Improvement and Quality Monitoring
- Develop and monitor key quality indicators and dashboards
- Coordinate quality improvement initiatives aligned with hospital goals
- Analyze trends and variances in clinical performance, proposing actions for improvement
2. Patient Safety and Risk Management
- Promote and support patient safety practices and standards
- Conduct root cause analyses (RCA) and facilitate failure mode and effects analysis (FMEA) sessions
- Lead incident reporting initiatives and ensure appropriate follow-up and documentation
3. Accreditation and Compliance
- Ensure compliance with national and international accreditation standards
- Support departmental readiness for surveys and audits
- Collaborate with departments to close identified gaps
4. Education and Staff Engagement
- Provide training on quality and patient safety topics to staff
- Facilitate safety huddles and awareness campaigns across departments
5. Data Management and Reporting
- Collect, analyze, and present data related to patient outcomes, risks, and improvement measures
- Prepare reports for internal committees and regulatory bodies
Requirements
Qualifications
Education
- Bachelor's degree in a clinical healthcare field
- Certification in CPHQ (Certified Professional in Healthcare Quality) or equivalent.
- Master's or postgraduate diploma in Quality Management is a plus
Experience
- Minimum of 3 years of experience in healthcare quality or patient safety.
- Certification in CPHQ (Certified Professional in Healthcare Quality) or equivalent.
- Experience in Joint Commission International (JCI) accreditation processes.
Skills and Competencies
- Solid understanding of quality improvement principles
- Solid understanding of patient safety in hospitals
- Understanding of policies, procedures and hospital environment, systems and related processes
- Good understanding of Project Management
- Fluency in English
- Basic proficiency in MS Office packages
- Demonstrate insight into the healthcare industry