Summary
Alshaya Group is hiring a Quality Coordinator for its Central Production Facility in Dubai. The role supports daily food quality and safety operations, including inspections, HACCP and CCP monitoring, product checks, laboratory coordination, and quality recordkeeping. It also supports audits, corrective actions, calibration checks, product launches, and food safety improvements. Applicants need at least two years of food safety or food quality experience and a degree or equivalent qualification in Food Science, Food Technology, Microbiology, or a related field.
The posting
As published on alshaya.com. Pulled from the employer's site and shown as they wrote it.
Role Profile:
- Support the day-to-day quality and food safety function, ensuring products and processes comply with approved specifications, SOPs, HACCP, GMP, FSSC 22000, and Health and Safety requirements.
- Promote a strong culture of food safety, quality, personal safety, accountability, and continuous improvement across the facility.
- Maintain the Food Safety and Food Quality Policy and support effective monitoring of CCPs and other operational controls.
Key performance areas include, but are not limited to:
- Conduct routine online and offline quality and food safety inspections throughout the facility, including line and area audits.
- Verify compliance of raw materials, work-in-process, finished products, labels, date codes, storage, and dispatch activities against approved quality, food safety, and brand specifications.
- Monitor HACCP and CCP controls, GMP, personal hygiene, pest control, PPE compliance, housekeeping, cleaning verification, and adherence to operating procedures.
- Perform product attribute, dimensional, and sensory evaluations and support positive product release.
- Investigate and escalate quality issues, out-of-specification results, non-conformances, and customer complaints; coordinate corrective actions and verify their effectiveness.
- Maintain accurate quality records, check sheets, trackers, complaint data, KPI and CPMU records, and reports in company systems.
- Support internal audits and continuous improvement initiatives aimed at reducing complaints and improving product quality and food safety performance.
- Coordinate routine and ad hoc microbiological sampling, laboratory testing, retesting, follow-up, and result tracking.
- Verify internal calibration of equipment, including temperature probes and scales, in line with agreed schedules.
- Support new product launches, process validation, product monitoring, label creation or verification, post-production meeting checks, and positive product release activities.
- In the absence of the Quality Supervisor, assume responsibility for the supervisor’s quality activities and work independently with minimal supervision.
Health and Safety
- Understands the hazards in their area of responsibility & ensures the team are in safe working environment; Never walks away from unsafe action or condition.
- Understands his Health and Safety responsibilities and adheres to safe working practices (WI’s) Ensure compliance to relevant policies and procedures (i.e. PPE policy).
- Supports and encourages the reporting of near misses and complete near miss forms; Report accidents immediately to Management team.
Attitude and Behaviour
- Understands the work timings & shift patterns to work accordingly.
- Able to work under pressure and manage timely tasks based on priority. Be active, confident, genuine and professional in work & communication.
- Be an active & quick learner by understanding self-strengths and weak points. Use language to communicate & get the output as intended.
- Good teamwork relations with co-workers and managers. Keep and maintain positivity & respect in all aspect of work.
Key Relationships
- Be able to communicate work issues confidently and clearly across all levels of the business.
- Key relationships are with Team members, other Supervisors and Shift Managers on a daily basis.
- Liaise with the training team members.
- Liaise with QA team members.
Decision-making Authority
Take responsibility for quality decisions by completing risk assessments and providing supporting facts and figures to the Quality Supervisor or Site Quality Manager for disposition.
Qualifications and Requirements:
- Minimum of 2 years work experience in food safety, food quality field.
- Bachelor’s degree or equivalent formal qualification in Food Science, Food Technology, Microbiology, or a related field.
Skills and Knowledge:
- Good understanding of HACCP, GMP, food safety, Quality Management Systems, FSSC 22000 requirements, and CCP monitoring.
- Familiarity with microbiological sampling, laboratory coordination, and calibration verification.
- Strong attention to detail and accuracy.
- Good communication, influencing, and reporting skills.
- Ability to work independently and make risk-based quality decisions.
- Strong organizational, prioritization, time-management, and problem-solving skills.
- Proactive team player who can work effectively under pressure and adapt to shift requirements.
- Good computer skills, including Excel, Word, and reporting systems.