Summary
Accor is hiring a Recreation Attendant for Sofitel Dubai The Palm, a beachfront resort in Dubai. The role involves assisting guests at the pool, setting up loungers and cabanas, issuing towels, and keeping pool areas clean and welcoming. The attendant also promotes recreation and wellness offers and follows hotel safety procedures. Applicants should have at least one year of recreation attendant experience, strong customer service skills, and flexibility to work weekends and holidays.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
What you will be doing:
- Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.
- Pick up and remove used towels and debris from the pool deck areas throughout the day.
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
- At least one year's experience as a recreation attendant
- Exceptional customer service skills
- Basic knowledge of recreational equipment and facilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of first aid and emergency response procedure.
- Be available to carry out any assignment as delegated by department manager.