Summary
Citi is hiring a Relationship Associate for its Commercial Bank in Dubai. The role provides day-to-day client servicing, supports KYC and onboarding, validates client data and documentation, and coordinates with internal teams to resolve client needs. It also involves analyzing client data, preparing reports, and sharing feedback on product needs and process improvements. Applicants must be UAE nationals, have a bachelor’s degree, and bring at least two years of relevant experience.
The posting
As published on citigroup.com. Pulled from the employer's site and shown as they wrote it.
The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- Provide day-to-day client servicing, handle and provide timely resolution to client issues including but not limited to KYC, Onboarding, etc.
- Validates client data and documentation in relevant systems.
- Takes the lead to coordinate and follow-up across internal departments to solve client needs.
- Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
- Analyzes client data and provides reporting as needed.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Minimum of 2 years relevant experience
Education:
- Bachelors degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Commercial and Business Sales
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Job Family:
Commercial Sales Support
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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