Summary
Hyatt is seeking a Reservations Team Leader for Grand Hyatt The Red Sea in Saudi Arabia. The role supports the Assistant Reservation Manager in managing the Reservations Department and works with Marketing, Sales and other Rooms Departments to manage inventory, maximise room yield and deliver customer service to Hyatt brand standards. Applicants should have a university degree or diploma in Hospitality or Tourism Management and at least two years of experience as an Assistant Manager in Reservations or Front Office, or as a Team Leader in a larger operation. Saudi nationals only.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Assistant Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.