Summary
Qatar Airways is hiring a Restaurant Manager in Doha. The role leads restaurant sales, service and daily operations, with responsibility for business KPIs and profit targets. Duties include improving the customer experience, ensuring food safety and hygiene compliance, reviewing sales reports, and managing stock and wastage. The manager also works with chefs and the Operations team on menu development, pricing and quality.
The posting
As published on qatarairways.com. Pulled from the employer's site and shown as they wrote it.
The Restaurant Manager is responsible for the consistent delivery of the Restaurant's sales, service & standards within the designated area and for ensuring that profit targets are achieved and maximized whilst demonstrating strong people management skills and business acumen.
- Responsible for the restaurant sales, service strategy and results within own area of responsibility by owning and driving the operations of the restaurant sales to exceed business KPIs.
- Identify ways to enhance customer's experience to maintain a positive atmosphere and promote the restaurant's image.
- Responsible for adhering to all company procedures and compliance targets including Food safety and hygiene.
- Provide regular feedback to the chef and Operations team on quality issues to align with the restaurant's brand and vision.
- Conduct daily departmental front and back of house checks on cleanliness, set up and readiness for service to ensure smooth run of operations.
- Analyze sales performance weekly and monthly by generating relevant reports; review and take corrective action where necessary to maximize profitability.
- Actively monitor competitor activity and react accordingly by implementing marketing and commercial initiatives to impact positively on sales to make adjustments.
- Responsible for stock take control & process, optimizing stock integrity, minimizing wastage, monitoring Gross Margins to achieve budgeted targets.
- Work closely with Senior Chefs and Operations Manager on menu engineering, selling prices and creation of critical pathways in regards to menu implementations & development to meet customer demand. Perform other department duties related to his/her position as directed by the Head of the Department
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.